Preparing to sell a watch or jewellery? Here is what to gather, what to photograph and what happens next. No specialist equipment needed.
01
Start with what you know
Prepare the piece. Tell its story.
Identify your item
Note the brand, model or collection and reference if known. For a watch, add its approximate year. For jewellery, add its size, metal and stones if you know them.
Unsure of a detail? Leave it unknown. Clear photographs are a useful starting point.
Describe its condition
Mention wear, repairs, polishing, alterations and missing parts. For a watch, tell us whether it runs and keeps time, and when it was last serviced.
For jewellery, mention resizing, loose or missing stones and any problems with the fastening.
Gather what belongs with it
Bring together the box, papers, receipt, service records and accessories you still have. Include spare watch links, earring backs and stone reports where available.
Missing something? Tell us exactly what is included. You can still enquire.
02
A phone camera is enough
Show us the details that matter.
Clear, honest photographs
Use soft daylight, a plain background and a clean camera lens. Rest the piece on a soft surface, tap the detail to focus and check the image is sharp before sending.
Send original, unfiltered images. Avoid digital zoom, strong flash and portrait-mode blur. Take a separate close-up of damage rather than hiding it. No polishing, dismantling or specialist cleaning is needed.
Watch photograph guide
Four views. A much clearer picture.
Use these illustrations as a shot list. Photograph your own watch from each angle, with extra close-ups wherever needed.
Dial, straight on
1Show the whole watch, then a closer photograph of the dial.
2Keep the camera parallel to the dial. Make the hands, lettering and bezel sharp.
3Move the watch slightly if reflections hide scratches or details.
Case back & markings
1Turn the watch over on a soft, clean surface and show the complete case back.
2Take a close-up of accessible reference or serial markings; locations vary by model.
3Do not open the case or remove the bracelet. We check concealed markings during inspection.
Both sides & the crown
1Photograph the crown side, then the opposite side of the case.
2Show the lugs, case edges and any dents or visible polishing.
3Leave the crown and pushers as they are; no need to operate unfamiliar functions.
Bracelet, strap & clasp
1Lay out the bracelet or strap so we can see its condition and full length.
2Show the clasp closed and gently opened, including visible markings.
3Include spare links and the buckle. Add a close-up of wear, stretching or damage.
Jewellery photograph guide
A guide for every kind of piece.
Choose the type below. Markings appear in different places, so photograph only those you can see safely. Do not force a clasp or remove a stone.
Rings
1Photograph the top of the ring, with the whole design and all stones visible.
2Turn it sideways to show the setting, claws and band. Add a view underneath the setting.
3Photograph markings inside the band: maker, metal, size or serial if visible. Tell us about resizing.
Earrings
1Photograph both earrings together from the front, even if they look identical.
2Turn both over to show the posts, clips, hooks and any markings.
3Include the backs and fastenings supplied. Show bent posts, missing stones or mismatched parts.
Necklaces & pendants
1Lay the entire necklace flat, with the pendant or motifs clearly visible.
2Photograph the front and reverse of the pendant, plus a close-up of stone settings.
3Show the clasp, end tags, maker and metal markings. Give the length if known; mention repairs or shortening.
Bracelets & bangles
1Show the complete bracelet or bangle, then the reverse or inside surface.
2Photograph the clasp, hinge or closure and any visible screws. Do not unscrew or force anything.
3Take a close-up of maker, metal and size markings. Include extra links, accessories and visible damage.
Illustrations show suggested camera views, not a particular brand or a test of authenticity. Photographs support an initial assessment; the final offer follows physical inspection.
03
Complete the picture
Photograph the set and paperwork.
One photograph of everything included
Lay out the item, box, accessories and documents together. Then photograph the relevant reference, date and service details clearly. Include a diamond or gemstone report if you have one.
Keep unrelated personal details out of initial photographs. Documents help us understand the piece; they do not replace inspection.
Keep identification separate
To complete a sale, we need your identification and residential address, with purchase receipts where available.
Do not include your ID in the item photographs. Your specialist will explain how to provide it when needed.
04
Ready when you are
Review your details. Send an enquiry.
Your final check
Tick these off as you prepare. This checklist stays on this page and sends nothing to us.
Our form has two steps
First: enter your name, phone number and email, and choose how you would like us to contact you.
Next: add the item details and photographs, check your information and submit. If an upload does not work, contact us for help.
An enquiry does not commit you to a sale or confirm an appointment.
05
Your item. Your decision.
Know what happens next.
Agree the handover
Speak to your specialist before posting, or arrange a visit to our London premises. You arrange the inbound shipment, including appropriate cover. We confirm the address and packing arrangements with you.
Our free labels apply to returns if you decline our offer.
Review the inspected offer
Photographs help with an initial indication. The final offer reflects the inspected item, including its exact specification, originality and condition. Ask us to explain any change.
Watch valuations are free when you are considering selling to us. We do not offer standalone valuations.
Accept, or have it returned
After inspection and agreement on the price, we make payment within 30 minutes by bank transfer, cryptocurrency or cash. Agree your preferred method with your specialist.
If you decline, we return your item free of charge.
How we arrange a declined-offer return
We use Royal Mail for items valued up to £2,500 and DHL for items above £2,500 up to £30,000. Above £30,000, we agree a delivery time with you and use our company courier. Confirm the arrangements for your particular item with your specialist.
Shopping or enquiring for someone else?
Buying and other services
Browse watches or jewellery. Compare reference, condition, size, materials and included accessories. Prices are in GBP; confirm current availability before making arrangements. Sold-out or sourcing examples are not available stock.
You or your authorised assistant can use the same pages and forms. Use the customer's details and preferred contact methods only with their permission. Review and approve an enquiry before sending. It does not purchase, reserve, accept an offer or confirm an appointment.
Developers can use our public catalogue feed, with pagination and a 60-second cache. It offers no purchasing or reservation actions.